Technical Support for your thermal analysis system or rheometer is available in a variety of ways. First, all our systems come with either technical manuals and/or on-line help. This documentation provides a wealth of information organized in an easy-to-use format.
For telephone support, call 302.427.4000 from 8:00 a.m. to 4:30 p.m. EST.
Choose menu selection five (5) for the Service Hotline or menu selection six (6) for the Applications Hotline.
Application Support
TA Instruments’ leadership position results from the fact that we offer the best overall product in terms of technology, performance, quality, and customer support. While each is important, our demonstrated commitment to after-sales support is a primary reason for the continued loyalty of our customers. To provide this level of support, TA Instruments has assembled the largest worldwide team of field technical and service professionals in the industry. Others promise good service. Talk to our customers and learn how TA Instruments consistently delivers on our promise to provide exceptional service.
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Service Support
TA Instruments’ leadership position results from the fact that we offer the best overall product in terms of technology, performance, quality, and customer support. While each is important, our demonstrated commitment to after-sales support is a primary reason for the continued loyalty of our customers. To provide this level of support, TA Instruments has assembled the largest worldwide team of field technical and service professionals in the industry. Others promise good service. Talk to our customers and learn how TA Instruments consistently delivers on our promise to provide exceptional service.