What training do I get with the Lifetime Support Plan?
- Attendance at any regularly scheduled worldwide Theory & Applications Training Course at no charge
- Attendance is limited to 5 customers for the Theory & Applications courses*. Additional users may attend subsequent courses during the term of the LSP.
- Does not include attendance at Hands-On Courses. LSP must be purchased before the end of the warranty.
What training do I get with the Premium Support Plan?
- Attendance at any regularly scheduled worldwide Theory & Applications Training Course or Hands-On Course for instruments covered under the Premium Contract at no charge.
- Attendance is limited to two (2) customers from the same organization for Hands-On courses, and up to five (5) customers for the Theory & Applications courses*. Additional users may attend subsequent courses during the term of the contract.
- Note: Attendance in either Theory or Hands-On courses is not included under the Basic or Plus contracts.
What training do I get with the Academic Support Plan?
- Attendance at any regularly scheduled worldwide Theory & Applications Training Course at no charge
- Attendance is limited to 5 customers for the Theory & Applications courses*. Additional users may attend subsequent courses during the term of the ASP.
- Does not include attendance at Hands-On Courses.